Definitive Sound Inc.

HTA Certification Tier

HTA Certified - Luxury

Company Statistics
Years in business: 
22 years
AV installer Definitive Sound services Mississauga
Audio video system integrator Definitive Sound services Mississauga
Home automation installation by Definitive Sound for Toronto

Mission statement: 

To have a culture of excellence: constantly improving, continuously learning, rewarding results from satisfied clients, & winning with integrity.

Vision statement: 

To make technology simple.

Company description: 

Greater Toronto Area’s premier custom electronic specialists. We are a non-retail professional company specializing in the design, engineering, and installation of high-performance home theaters, multi-room audio-video, lighting control, automation, climate control, and security systems. Seasoned, diligent, and driven, our goal is to provide our clients with the finest audio-video systems to fit their needs. We work relentlessly using our talent, forward-thinking, focus, and experienced minds to work together with our manufacturer partners to activate ideas and strategies which will provide our clients with high-performance, robust, and intuitive solutions to solve their audio-video needs. At our core, Definitive Sound is built to deliver excellence. Our goal is to generate consistently high-performance results for our clients and luxury residential building partners. Our work has been featured in Architectural Digest, The Robb Report, House & Home Magazine, & Electronic House.

Number of office locations: 
1
Number of full-time employees in the entire company
9
Customer Service / Aftercare
Dedicated aftercare service staff
No
Same day emergency service
Yes
24-hour emergency onsite service
No
24-hour phone support
Yes
Offers remote system monitoring & support
No
Project Size Information

This chart shows the price range of “whole home technology system” projects where the dealer has installed multiple technology systems (prewire, audio/video, network, smart home, etc.) in multiple rooms of the home. The chart reflects a time period of 36 months. The numbers include any private home theaters and media rooms that were part of the project. The pricing excludes lighting controls, motorized shading/drapery systems, and sales tax. The number in parenthesis are the amount of projects completed in each price range category.

Typical whole home system project size: 
$100,000
$50,000 min
$800,000 max
$150,000 typical
$25,000 min
$75,000 max
$30,000 typical
Home Size & Value Information
4,000sqft min
50,000sqft max
7,000sqft typical
$1,000,000 min
$50,000,000 max
$4,000,000 typical
Endorsements
Manufacturer endorsed?
Yes
Industry Professional endorsed?
Yes
Architect endorsed?
Yes
General Contactor endorsed?
Yes
Interior Designer endorsed?
Yes
Services Offered
In-house: 
Home Theater Systems
Audio Video Systems
Smart home / Home Automation
Home Monitoring
IT Networks
Security Cameras
Lighting Control Systems
Motorized Shading
Control System Programming
Audiophile Music Systems
Alarm Systems
Lighting Fixtures
Acoustic Treatments
3rd party: 
Facilities: 
Office space
Warehouse
Rack building/testing area
Offers design, engineering & as-built documentation?
Yes
Offers enterprise-grade networks?
Yes
Recognition
Lutron » Platinum Provider
Savant » Silver Dealer
Awards: 
Electronic House
2012
Certifications
Crestron » Certified Crestron Programmer
Lutron » Homeworks Authorized Provider
Lutron » Sivoia QS Authorized Provider
Lutron » RadioRA2 Preferred System Provider
Savant » Core 1
Savant » Level 2
License & Insurance Information
Low-voltage license: 
Not Required
Worker’s compensation insurance: 
Yes
Liability Insurance: 
Yes
Liability insurance: 
$5,000,000
Bonded: 
Not Required
Other licenses held: 
Warranty
Electronics and installation workmanship warranty: 
2 years
3rd party extended warranty polices offered on electronic components or systems: 
No